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Technical Support

ManageUPS

NET

User Instruction Manual 3

Using This Manual

This manual uses the following conventions:

• Individual hard key names that appear on

the keyboard are in Helvetica font, small

capital letters, enclosed in brackets. For

example:

[ENTER], [TAB], [RIGHT ARROW],

[LEFT ARROW]

• Words, phrases, abbreviations, and

computer commands typed into a type-in

ﬁeld on the monitor screen are shown in

bold courier font. For example: cd /usr/tmp

NOTE:

Type each character of the words and

use punctuation as it appears in the text of this

manual.

• Computer screen display messages are

shown in regular courier font. For example:

Press any key to continue

Technical

Support

ONEAC offers 24-hour technical support.

Contact ONEAC Technical Services:

at (800) 327-8801 (option 3),

in Europe: +44 (0) 1235 534721.

email: [email protected]

NOTE:

All calls received before 7 a.m. or after

7p.m. Central Standard Time are forwarded to a

beeper. An ONEAC Technical Support

Representative will return your call within one

half hour between 5 p.m. and 10 p.m. Central

Standard Time. Except for emergencies, calls

received between 10 p.m. and 7 a.m. will be

returned during normal business hours.

Please check with ONEAC Technical Services

before attempting to repair or return any

ONEAC product. If ManageUPS

NET

needs

repair or replacement, ONEAC Technical

Services issues a Return Material Authorization

(RMA) number along with instructions on how

to return the adapter.

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